Quick Answer:

Verify that your X-keys Footpedal is operating in the correct mode by plugging it into your computer and gently lifting the center pedal to check the LEDs inside.

• If only the green LED is turned on then your device is operating in the correct mode, and should work automatically with the CourtSmart software. Since P.I. Engineering is only the hardware manufacturer, you should contact CourtSmart for any further technical assistance.
• If both LEDs are turned on then your device is not operating in the correct mode and you should follow the instructions listed in the "Further Reading" section below:

Further Reading:

Converting Your X-keys Foot Pedal to the Correct Operating Mode:

To interface with the CourtSmart software your X-keys Foot Pedal must be operating in the default SPLAT Mode. If your X-keys Foot Pedal is not operating in SPLAT Mode, please follow these instructions to properly convert your X-keys device to the correct operating mode

1. Download and install the X-keys 4004 driver from the following link: http://xkeys.com/download/TechSupport/Xkeys4004.zip

2. Once this software is installed, plug the X-key in. You will also need to put the X-keys programming switch into the programming position. The programming switch is a slide switch on the circuit board under the center pedal. Carefully pry the center pedal up until you can see the circuit board. The switch is to the left of green and red LED indicator lights. (Click on the following link for a picture and more details for the programming switch: http://www.x-keys.com/support/progswi.php)

   

   Select "Install from a list or specific location (Advanced)".

3. Uncheck the removable media check box and check the "Include this location" box like the picture below and click on "Browse".

   

   Once you have clicked on "Browse" navigate to :/WINDOWS/system32 (The location of this file may vary depending on your operating system. However, it will always have the file extension of /WINDOWS/system32) Before clicking on "Next", be sure your screen looks like this:

   

4. If you get a screen that asks you to "Insert X-keys Installation Diskette" click on "Ok" and a new window will pop up. Browse to the following path: Local Disk:/WINDOWS/system32/drivers. Before clicking on "OK", be sure your screen looks similar to this:

   

5. Now it is time to download and install X-keys Splat Converter from the following link: http://xkeys.com/download/TechSupport/Splat_Converter.zip Once the X-keys Splat Converter is installed please restart your computer.

6. Once the computer has been restarted run the Splat Converter program and put the X-keys programming switch into the programming position. The programming switch is a slide switch on the circuit board under the center pedal. Carefully pry the center pedal up until you can see the circuit board. The switch is to the left of green and red LED indicator lights.

   (Click on the following link for a picture and more details for the programming programming switch: http://www.x-keys.com/support/progswi.php)

   Click on the X-keys SPLAT Converter's "Get Mode" button. The "Splat" button should appear like the picture below:

   

   Click on the "Splat" button and you should get a "New Hardware Found" indicator.

7. Once the "New Hardware Found" indicator is gone please test the X-keys footpedal with the CourtSmart software.

Further Technical Assistance:

Unfortunately since P.I. Engineering is only the hardware manufacturer, we are unfamiliar with the intricacies of the CourtSmart software, and we are only able to verify that the footpedal is operating in the correct mode.

For further technical assistance please contact CourtSmart's technical support specialists.