Technical Support |
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Y-mouse® SupportWhere are the Drivers?All of our Y-mouse adapters use the standard keyboard and mouse drivers already included in your Operating System. No additional software is required. Y-mouse Dual Mouse Adapter
Issue: One Mouse does not work.The Y-mouse accepts data from one device until it stops sending data. If one of your mice is active (button down for example) the Y-mouse will ignore input from the second mouse. We do make a special version of the Y-mouse (Or-ing Y-mouse) which sums the data from both mice allowing simultaneous operation such as clicking with one mouse and dragging with another. Issue: I have a mouse on each side of my keyboard. How do I swap buttons on the two mice so the primary button is under my index finger on both sides?We make a special version of the Y-mouse for this, the Y-mouse Left-Right Mouse Adapter. Y-mouse PS/2 to USB Adapter
Issue: Mouse Cursor is jumpy in Macintosh OS-X.Reduce the mouse speed in the OS-X System Preferences (Keyboard and Mouse Settings) and use the Esc+Q special setting for the Y-mouse. Issue: Keys on right side of keyboard send wrong characters to laptop computer.Check the NumLock status on the laptop. If NumLock is on, the keyboard will emulate a laptop keyboard and turn the right side of the keyboard into a numbers pad. Y-key key Dual Keyboard Adapter
Issue: Can I use a mouse with this?The Y-key key Adapter is for keyboard only. If you require both mouse and keyboard in the same adapter, we recommend our Y-mouse PS/2 to USB Adapter. Y-see two Dual Monitor Adapter
Issue: No picture appears on either monitor.Check that the keyboard power tap is connected. The Y-see two requires power from the computer or from an external power supply (WHYM-XFM). Y-mouse Keyboard and Mouse Adapter for PS/2
The introduction of Windows 2000 rendered this device obsolete. As a replacement, we recommend our Y-mouse PS/2 to USB Adapter. Y-mouse Serial Mouse Adapter
Issue: No response from either mouse.Check that keyboard port power tap is connected. If no keyboard port is available, the Y-mouse Serial adapter requires an external power supply (WHYM-XFM). | |
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X-keys, Y-mouse, RailDriver and The No Slogan Company are Trademarks of P.I. Engineering, Inc. 101 Innovation Parkway Williamston, MI U.S.A. 48895 1-517-655-5523 FAX: 1-517-655-4926 www.piengineering.com | www.xkeys.com | www.ymouse.com | www.raildriver.com |
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