Technical Support

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Y-mouse® Support

Where are the Drivers?

All of our Y-mouse adapters use the standard keyboard and mouse drivers already included in your Operating System. No additional software is required.

Y-mouse Dual Mouse Adapter

Y-mouse Dual Mouse Adapter

Issue: One Mouse does not work.

The Y-mouse accepts data from one device until it stops sending data. If one of your mice is active (button down for example) the Y-mouse will ignore input from the second mouse. We do make a special version of the Y-mouse (Or-ing Y-mouse) which sums the data from both mice allowing simultaneous operation such as clicking with one mouse and dragging with another.

Issue: I have a mouse on each side of my keyboard. How do I swap buttons on the two mice so the primary button is under my index finger on both sides?

We make a special version of the Y-mouse for this, the Y-mouse Left-Right Mouse Adapter.

Y-mouse PS/2 to USB Adapter

Y-mouse PS/2 to USB Adapter

Issue: Mouse Cursor is jumpy in Macintosh OS-X.

Reduce the mouse speed in the OS-X System Preferences (Keyboard and Mouse Settings) and use the Esc+Q special setting for the Y-mouse.

Issue: Keys on right side of keyboard send wrong characters to laptop computer.

Check the NumLock status on the laptop. If NumLock is on, the keyboard will emulate a laptop keyboard and turn the right side of the keyboard into a numbers pad.

Y-key key Dual Keyboard Adapter

Y-key key Dual Keyboard Adapter

Issue: Can I use a mouse with this?

The Y-key key Adapter is for keyboard only. If you require both mouse and keyboard in the same adapter, we recommend our Y-mouse PS/2 to USB Adapter.

Y-see two Dual Monitor Adapter

Y-see two Dual Monitor Adapter

Issue: No picture appears on either monitor.

Check that the keyboard power tap is connected. The Y-see two requires power from the computer or from an external power supply (WHYM-XFM).

Y-mouse Keyboard and Mouse Adapter for PS/2

Y-mouse Keyboard & Mouse Adapter for PS/2

The introduction of Windows 2000 rendered this device obsolete. As a replacement, we recommend our Y-mouse PS/2 to USB Adapter.

Y-mouse Serial Mouse Adapter

Y-mouse Serial Mouse Adapter

Issue: No response from either mouse.

Check that keyboard port power tap is connected. If no keyboard port is available, the Y-mouse Serial adapter requires an external power supply (WHYM-XFM).

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