Technical Support

X-keys^® Support

X-keys Footpedal and CourtSmart Software

Click here for step by step instructions.

Getting started with X-keys Macro Works for PC

This is a basic tutorial to help you get started with Macro Works for PC.

Getting started with X-keys Macro Works for Mac OS-X

This is a basic tutorial to help you get started with Macro Works for Mac OS-X.

PS/2 X-keys

The most common problem we encounter with the PS/2 X-keys is people looking for software to use with it. The PS/2 X-keys simply records keystrokes from the keyboard. No software is needed. Instructions for programming your PS/2 X-keys are found on the back (Desktop and Professional models) or in this manual: manxkps2.pdf

Another common problem is not having a keyboard plugged into the PS/2 X-keys. The PS/2 X-keys must have a PS/2 keyboard connected for programming.

USB X-keys

Technical Bulletin RE: Mac OS 10.4 (Tiger)

Apple has released an update, 10.4.3 (http://www.apple.com/ downloads/macosx/), which corrects the compatibility issues we experienced with previous versions. If you are using OS 10.4 (Tiger), please update to version 10.4.3, uninstall MacroWorks from the system and reinstall MacroWorks to use our X-keys devices.

— [email protected]

The most common problem with the USB X-keys is determining which version of our software you need to install. Use the table below to help you determine which version of X-keys you have. There are always exceptions to these rules, but this table will cover the vast majority of X-keys users. If you download and install the indicated software and are still having difficulties, please contact us: [email protected].

X-keys USB Model	with these specifications	uses this software	can change modes*
Desktop, Professional, or Joystick Controller	Purchased prior to Sept. 2003	Macro Recorder	no
Desktop, Professional, or Joystick Controller	Labeled “X-keys SE”	Macro Works	yes
Stick	All versions	Macro Works	yes
Foot Pedal or Switch Interface	Purchased prior to Sept. 2003	Macro Recorder	no
Foot Pedal or Switch Interface	Purchased after Sept. 2003	Macro Works	yes
Jog & Shuttle Editor	All versions	Macro Works	no

* Devices marked “yes” are capable of operating in “Memory Resident Mode”, using Macro Recorder software and mimicking the behavior of a PS/2 X-keys.

Mouse Commands

X-keys SE devices support mouse commands via Macro Works.

X-keys Foot Pedals and Switch Interface also support mouse commands on operating systems which are fully USB compatible. This includes Windows 98SE, ME, 2000, and XP and Mac OS 9 and X. For a basic tutorial on programming your X-keys USB Foot Pedal to perform mouse commands, click here: assisttech.php.

X-keys PS/2 devices can be used to trigger mouse commands in Windows Accessibility Options. For a basic tutorial on setting up your X-keys to trigger Accessibility Options, click here: wamouse.pdf.

X-keys Resources

Legend templates, printable legends, predefined programming files, tips, tricks, and tutorials for many software applications are available on our Resources page.

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